Privacy Policy

Last Updated: 21st May 2026

Welcome to www.musicforsupermarkets.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, purchase or license our music, or otherwise interact with us. It also tells you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide when you sign up for a newsletter, purchase a music license, or contact us regarding our B2B music services.

Data Controller

We trade as Music for Supermarkets, that the data controller and responsible for your personal data.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact Details

Full name of legal entity: Music for Supermarkets

Email address: Hello@MusicForSupermarkets.com

Postal address: Hertforshire UK

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name, last name, username or similar identifier, and title or the name of the business/organisation you represent (e.g., specific retail chains, airports, or venues).

Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

Financial Data: Includes bank account and payment card details (processed securely via our third-party payment gateways).

Transaction Data: Includes details about payments to and from you and other details of music tracks, albums, or commercial licenses you have purchased from us.

Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: Includes information about how you use our website, products, and services (such as audio previews played or pages viewed).

Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering music files, setting up a streaming stream, or issuing a commercial broadcast license for your public space).

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., managing our relationship with you, improving our audio services, and keeping our website secure).

Comply with a Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Purposes for Which We Will Use Your Personal Data

Specifically, we use your data to:

Process and deliver your music licenses, including managing payments, fees, and charges.

Manage our relationship with you (e.g., notifying you about changes to our terms or music library updates).

Administer and protect our business and website (including troubleshooting, data analysis, testing, and system maintenance).

Deliver relevant website content and advertisements to you and measure the effectiveness of our marketing.

4. Disclosures of Your Personal Data

We do not sell your personal data. However, we may share your personal data with the parties set out below for the purposes set out in section 3 above:

Service Providers: Third-party IT, hosting, audio distribution, and system administration services.

Payment Processors: Secure third-party payment gateways (such as Stripe or PayPal) to process payments for licenses safely.

Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

HM Revenue & Customs (HMRC): The UK tax authority, regulators, and other authorities who require reporting of processing activities in certain circumstances.

5. International Transfers

If we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.

Where we use certain service providers (e.g., US-based cloud hosting or email systems), we may use specific contracts approved for use in the UK (the International Data Transfer Agreement or Addendum) which give personal data the same protection it has in the UK.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

How Long Will You Use My Personal Data For?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for UK tax purposes.

8. Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

Request access to your personal data

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request the transfer of your personal data.

Withdraw consent at any time (where we are relying on consent to process your data).

If you wish to exercise any of these rights, please contact us at hello@musicforsupermarkets.com.

9. Third-Party Links and Cookies

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website (such as the music players or checkout functions) may become inaccessible or not function properly.